What cookies are

Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognise your device and store information about your preferences or interactions.

Cookies do not give us access to your device or any personal information beyond what you choose to share.

How LoneConnect uses cookies

LoneConnect uses cookies to:

• ensure the website functions correctly
• understand how visitors use the website
• improve website performance and usability
• support security and reliability

Cookies help us understand what content is useful and how the website can be improved over time.

Types of cookies we use

Essential cookies

These cookies are required for the website to operate properly. They enable core functionality such as page navigation and security.

The website cannot function correctly without these cookies.

Analytics and performance cookies

We use analytics tools to understand how visitors interact with our website. These cookies collect information such as:

• pages visited
• time spent on pages
• navigation paths
• general usage patterns

This information is aggregated and used solely to improve the website.

We currently use:

• Google Analytics, to analyse website traffic and usage trends
• We use Google Firebase to deliver push notifications in our mobile app, which may use cookies or similar technologies.

Data collected through these tools is used solely for internal analysis and is not sold or shared for commercial profiling purposes.

These tools may collect technical data such as device type, browser information, and anonymised IP data.

Functional cookies

Functional cookies allow the website to remember choices you make, such as preferences or form inputs, to provide a more consistent experience.

Advertising and marketing cookies

LoneConnect may use advertising or marketing cookies to support promotional activity and measure the effectiveness of campaigns.

These cookies may be used to:

• understand how visitors arrive at our website
• measure engagement with advertisements
• assess the performance of our own marketing activity

Where required, advertising cookies will only be used with your consent.

LoneConnect does not use advertising cookies to sell data or enable third party advertising networks to profile users.

Third party cookies

LoneConnect does not sell, rent, or trade cookie data or website usage data to third parties. Information collected through cookies is used only for analytics, performance monitoring, and improving the website experience.

Some cookies on the LoneConnect website are set by third party services that appear on our pages or are used to support analytics and performance monitoring.

We do not control the operation of third party cookies. You should refer to the relevant third party privacy and cookie policies for more information.

Managing your cookie preferences

You can control or disable cookies through your browser settings. Most browsers allow you to:

• view which cookies are stored
• delete existing cookies
• block future cookies

Please note that disabling cookies may affect the functionality and performance of the website.

Where required, you will be given the option to manage cookie preferences through a cookie consent mechanism.

Changes to this Cookies Policy

This Cookies Policy may be updated from time to time to reflect changes in technology, legal requirements, or how cookies are used on the website.

Any updates will be published on this page.

Contact information

If you have questions about this Cookies Policy or how cookies are used on the Lone Connect website, please contact:

LoneConnect
Email: info@loneconnect.com